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Commonly asked Questions about IMG Audit Services

Why do B2B Companies Work with IMG?

B2B merchants are some of the best merchants we can serve. With the changing landscape of Business to Business Payments we have seen many vendors and clients are utilizing epayable solution to pay invoices. With the transition, away from ACH/ Wire and Check, many businesses are being forced to incur the Purchasing Card/ Business Credit Card/ Corporate Credit card processing Fee. IMG can help save your business money without switching any of your current relationships

Why do Utility Merchants work with IMG?

Many industries majority of payments are on a Visa/MC. AS such the Card Brands give a discount to specialized industries. IMG can determine if your sector is receiving the incentives you are entitled for.

Why do Non-profits work with IMG?

Many nonprofits accept credit card donation from not only consumers but also business. With the changing online needs of nonprofit donor portals, IMG can determine if your organization is receiving card brand incentives. 

Why do Government Agencies work with IMG?

Many municipalities and government gains are entitled to special pricing by the card brands. In most cases these incentives are not being passed to the municipality to government agency because of a failure by the processor to code them correctly IMG can determine if you are forfeiting monies. 

How does the free merchant statement audit work?

Our proprietary software will provide a complimentary scan of your statement. An analysis report will be generated in 3-5 business days highlighting potential line item savings for your business.

Does IMG offer other services, such as Utility Audits, FedEx/ Small Parcel Audits/ Telecom Audits

IMG prides itself on being a pioneer in the Finance Technology space. We only provide our client relationships  with Merchant Services Auditing and Consulting needs. We do not offer Utility Audits/ FedEx Small parcel or Telecom. We do have relationships with theses affiliated and would be happy to make an introduce should you want a Utlity/ Fedex/ Small parcel/ Telecom.

How does IMG get compensated?

IMG shares in the savings we deliver to your business. We are only compensated once you realize savings.

Is IMG a bank or credit card processor?

Independent Merchant Group, Inc. has absolutely no bank or third-party affiliation, something that none of our competitors can claim.

Does my company have to switch from our current bank or credit card processor?

Independent Merchant Group respects and values the relationship you have with your CURRENT bank or credit card processor. We will deliver savings while maintaining this existing relationship.

My business has grown since I signed up with one of the largest banks in the country a few years ago. How do I know that I’m getting the best rates?

Your bank and processor probably have not revisited the growth or changing needs of your business since you signed the initial agreement. As a result, you may have outdated pricing and hidden surcharges. IMG will evaluate your rate based on your business volume, industry, risk and other factors to ensure you get the best possible rate. ( Needs to be cleaned up/ Good Message).
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What our clients say:

IMG Successfully eliminated our current processor's surcharge by 100%, thus resulting in a substantial annual savings

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